Quality management policy

Quality management policy

Company: Quality management policy

ISO 9001:2008


In 2008, Electrostart AD implemented a quality management system within the company by certifying its business according to the international standard ISO 9001:2000. On 1st September 2011, the company was granted Certificate of Registered Quality Management System ISO 9001:2008.


We believe that the company’s success depends on our ability to work in a quality manner and with a view to defining and meeting our customers’ requirements. Our desire to win their confidence is built on a defined policy and planned strategy to:

  • Transform customers’ needs and expectations into requirements for the products being developed and manufactured.
  • Enhance the company’s competitiveness through modernization in terms of technology and engineering.
  • Improve marketing and advertising activities to strengthen and expand market positions.
  • Maintain partnership relationships and mutually beneficial cooperation with our suppliers.
  • Plan, and not respond to situations in order to improve performance organization, strengthen and develop the company’s strengths.
  • Motivate the staff, establish a corporate culture, provide training and qualification courses, improve safety at work.
  • Develop and maintain an effective quality management system in accordance with ΕΝ ISO 9001:2008 as a guarantee for our respect to customers and for our permanent market presence.
  • Continuously improve all aspects of our business.


The company’s management and employees continuously work to provide high-quality products/services, we continuously strive for improvements, monitor our customers’ needs and expectations and maintain good relationships with our suppliers.

Anyone working for or at the company is fully responsible for the quality of his/her work and is obliged, within his/her professional competence, to immediately take corrective actions or duly report on any non-compliance with the quality system requirements.

We believe that it is more important to prevent than to take corrective actions after non-compliance has occurred.

The management undertook to provide all the resources necessary to implement and continuously improve its quality policy in order to transform it into an effective management principle.


ISO 14 001:2004

At the end of July 2013 all corporate procedures for waste management and environmental policy of Electrostart JSCo. were certified under the international standard ISO 14001: 2004.

The company management declares that the ”Environmental Policy” is within the defined scope of the Environmental Management System (EMS) and is appropriate for the scope of activity and the influence on the environment, products and services. „Electrostart“ JSCo keeps the applicable regulatory and other requirements related to the environmental aspects.

Following our corporate philosophy, our aims are:

  • Performing the activities in a manner guaranteeing the environmental protection;
  • Reduction of costs on raw materials, components and energy;
  • Preventing the environmental pollution;
  • Encouraging good practices application;
  • Cooperation with clients, suppliers, sub-contractors, state and public institutions;
  • Provision of appropriate methods for effective exchange of information with interested parties for undertaking corrective and preventive actions;
  • Analysis of incurred incidents and pollutions and the results from the actions thereon
  • Application of appropriate methods and actions for increasing motivation, participation and engagement of staff;
  • Constant improvement of EMS

In order to reach the above targets, the company provides:

  • Financial resources;
  • Trained staff;
  • Reliable organization;
  • Last generation machines and instruments;
  • Monitoring and measurement of environmental aspects;
  • Conditions for commitment and engagement of each employee.

The „Environmental Policy“ is:

  • Documented, implemented and maintained;
  • Published, understood, applied and kept on all company levels;
  • At the disposal of interested parties and accessible for the public.

The higher management of the company is responsible for the EMS constant improvement through assigning general and particular targets, with measurable indices, and performs periodical inspection of their performance. This is the body which checks the Environmental Policy” at least one a year in order to provide its efficiency and adequacy.

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